Responsible Gaming
Responsible Gaming at Diamonds Casino
At Diamonds Casino, we are committed to providing a safe, enjoyable, and responsible experience for all guests. While gambling is a form of entertainment, we recognize that it may become a concern for some individuals. That’s why we actively promote responsible gaming practices and provide resources to help those who need it.
Our Commitment to Responsible Gaming
We follow industry best practices and adhere to the American Gaming Association (AGA) Code of Conduct for Responsible Gaming to ensure that all guests can play in a fair and responsible environment. Our efforts include:
- Employee Training – We educate our staff on responsible gaming practices and train them to recognize signs of problem gambling.
- Self-Exclusion Options – Guests who feel they need a break from gambling can voluntarily self-exclude from promotional mailings and player’s club privileges.
- Responsible Alcohol Service – We serve alcohol responsibly to ensure a safe gaming environment.
- Underage Gambling Prevention – We strictly enforce the 21+ age requirement and monitor our casino floor to prevent underage gambling and unattended minors.
Recognizing Problem Gambling
While gambling can be a fun and exciting activity, it’s important to know the signs of problem gambling. If you or someone you know experiences any of the following, it may be time to seek help if:
- Gambling to escape financial difficulties or personal stress.
- Feeling unable to stop playing, even when losing.
- Neglecting family, work, or personal responsibilities due to gambling.
- Chasing losses to win back money.
- Borrowing money or selling belongings to fund gambling.
Need Help? Resources Are Available
If you or someone you know needs support, confidential help is available 24/7.
Call the National Problem Gambling Helpline: 1(800) 426-2537
At Diamonds Casino, we believe gambling should always be fun. If it stops being fun, we encourage you to take advantage of the resources available.
For more information, please visit the Gem Club Desk or ask any of our team members. We’re here to help.
